Service Technician

Job Summary: Inspects, repairs and tests Company products that have been returned by the customer. May provide technical service via phone to the customer.Essential Functions:Product: Provides diagnostic analysis, repair and/or preventative maintenance of customer products in service shops or installations at customer locations.Reports: Prepares and submits written reports of in-house or site visit inspections with recommendations. Reviews and edits reports before they are sent to the customer.Training: Trains employees, customers and vendors in correct operation and maintenance of product.Service Bulletins: Assists in development of service bulletins, procedures, etc. for both warranty products and out-of-warranty service.Other responsibilities as assigned.Experience Required:Excellent knowledge of all the mechanical aspects of the machinery/product line and strong knowledge of VSD's and fault-finding skills. Must be able to read blueprints, possess good math aptitude, and have excellent communication skills required to explain operations and maintenance of products.Education/Training Required:Grade 12 CertificateValid trade test certificate in MillwrightGood computer skills necessary.
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