Service Technician

Details of the offer

Service and Standby ActivitiesSchedule, plan and perform preventative maintenance servicing requirements on the Lodox medical devices in the field both locally and internationally.Schedule, plan and perform corrective maintenance servicing requirements on Lodox devices in field both locally and internationally.Providing online and in the field technical support to the service support line after hours as and when required.Implement upgrades/improvements to reduce downtime and increase performance of all installed units.Manage all the relevant external FRACAS (Fault Reporting and Corrective Action System) reports and ensure relevant support, feedback and corrective action.Customer RelationsProvide a primary channel of communication to customers and fellow service engineers to ensure that all reports and queries are logged into the FRACAS database and appropriately managed and actionedInstallationSchedule, plan and perform installation of Lodox devices both locally and internationallyPlan and co-ordinate infrastructure requirements for the installation of the Lodox medical devices.Core Competencies:Planning skillsTime management skills,Effective project and ability to handle challenges and provide quality solutions on time and within company budgetsAbility to prioritize your own work and ability to multi-taskEffective communication and Interpersonal skillsProblem solving skillsDecision making skillsAnalytical and technical abilityWorking in the forensic and trauma environmentEffectively working in a highly pressurized environmentRequirementsMatric (GrAde 12) or equivalent required.Electrical/Electronic Engineering Diploma/Degree or a related applicable technical qualification.minimum of 2-3 years experience in a relevant field.Exposure to Medical Imaging and Radiography field will be advantageous.Technical skills (electronic, mechanical and instrumentation)Computer literate (MS Office, Windows)


Nominal Salary: To be agreed

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