At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Who we're looking for:We are looking for an innovative, detail-orientated digital project manager with commercial and operations administration strengths to join our CX team. You need to be experienced in the delivery of creative assets for websites and CRM.
What you'll be doing:Analysing project requirements and preparing budgets and schedules.Developing detailed designs, plans, and monitoring progress as well as writing up reports.Liaising with relevant teams, clients, and managers for the duration of the project.Establishing good relationships with clients and other professionals.Understanding of SEO, CRM, UX, UI, Platform content and Analytics work.Experience in project management software.Aligning digital marketing strategies with overall business goals.Work as a member of the team, managing effective direct marketing processes by applying agreed processes and procedures.Manages direct marketing development process, writes direct marketing briefs & briefs strategists, project managers, and creatives.Directs overall client admin and communication – e.g. weekly status, project status.Ensure cost effective service delivery & therefore build agency revenue.Identify proactive opportunities with future financial reward.Scope projects with inhouse resources.Presentation of key CE's/budgets to Client.Project Costs using rate cards.Recons of projects.What you'll need:Sound understanding of SEO, CRM, UX, UI and Analytics work.2-3 years' experience in a similar role would be advantageous.Excellent management, interpersonal, and teambuilding skills.Strong commercial and operational administration skills.Ability to identify risks and problems.Team player and respectful of company culture.Positive attitude and deadline driven.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.
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