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Senior Operations Administrator

Details of the offer

EDUCATION & EXPERIENCEGrade 12Desired qualification in Supply Chain/Operations/Finance advantageous3 to 5 years in operational finance and administrative roleValid drivers licenseComputer literate in Microsoft office (Advanced excel Experience and Proficiency)Excellent organizational skills and communication skills.Ability to prioritize a variety of work activities in a busy environment to meet strict deadlines to internal and external stakeholders.High level of accuracy with strong focus on attention to detail.Demonstrate analytical and problem-solving skills, with the ability to identify and resolve issues effectively.Flexibility and responsiveness to the business and customer needs.A willingness to learn and take accountability in ensuring timeous accurate data is managedMust be able to work overtime/ weekends as and when requiredDuties and Key Responsibilities:Promote customer satisfaction by attending to client requests speedily and in accordance with client standards:Raising and following up on open quotations timeously.Providing feedback to client, operations and finance team timeously.Raising and follow up on purchase orders and approvals.Regular customer visits and weekly meetings, ensuring customer satisfaction.Manage all East London Operations AdministratorsAdministrative Duties:Checking and ensuring accuracy of billing files from OPS Admin (Technical and Logistics)Collation of Weekly and monthly KPIs for managementResponsible for collecting information and compiling monthly and quarterly KPI reports for distribution to customer and for internal use.Update KPI efficiency, outsource productivity and review KPIs for managementReview and manage data integrity per in-house system (billing reports, etc)Manage, co-ordinate and follow up with client on monthly quote approvals and ensure complianceFollow up with Technical OPS and Logistics Teams for quote approvals and billing submission.Support Contracts Manager with any exercises, projects, queries or tasksEnsuring responsible site spend and management of cost of salesPlease note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.


Nominal Salary: To be agreed

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