Company Description
Job Description
The Scrum Master (SM) is responsible to oversee the scrum and development team. The SM is knowledgeable in Agile methodology and scrum and able to educate others. He/She also acts as a buffer between the scrum team and product owner and maintains a safe working environment for the team by helping with conflict resolution. The Scrum Master is responsible for facilitating scrum practices in the planning and execution of projects for the team. The Scrum Master is expected to be a coach and facilitator for IT teams. The work will include coaching team members, proactively eliminating barriers, and facilitating team delivery on sprint goals. This position works closely with product management, the development team, the CIO, Software Delivery Manager, and Quality Assurance Manager. The Scrum Master should ensure successful delivery of projects on time and support Sprint and Release Planning, foster team self-awareness, encourage cross-training, decision making, and continuous improvement.
Key Responsibilities:
Lead the scrum team in using Agile methodology and scrum practices
Assess the scrum maturity of the teams and organization and coach the teams to higher levels of maturity
Fully understand the sprint board and activities and actively track estimations, tasks, and progress
Help the product owner, development team, and client relations manager to achieve customer satisfaction
Monitor and manage performance of scrum teams and individuals
Lead the scrum and development teams in self-organization
Remove impediments and coach the scrum team on removing impediments
Manage the scrum and development teams to identify and fill in blanks in the Agile framework with focus on burndown techniques, retrospective formats, grooming principles
Resolve conflicts and issues that occur
Help the scrum team achieve higher levels of scrum maturity
Support the product owner and provide education where needed
Manage internal and external communication improving transparency and cooperation
Manage development team members to ensure that sprints are successful and on time while delivering good quality work
Shield scrum teams from outside influence
Assist in release planning and execution
Assist in product development roadmap creation and management
Manage grooming sessions to ensure it is effective and required standards for all phases, story creation, development, testing are met.
Manage retrospectives to ensure a process of continual improvement
Other duties as required
Qualifications
Experience Required:
Minimum 3 years proven working experience as a Scrum Master in the information technology or software development sectors.
Experience with software development
Knowledge and Skills:
Ability to analyze and think quickly
Knowledgeable in techniques to fill in gaps in the scrum
Knowledge and experience with software development
Experience with Jira and Confluence is required
Experience with successful Agile techniques
Problem solving and conflict resolution skills
Proven organizational skills
Ability to work with and lead a team
Strong communication, interpersonal and mentoring skills
Degree in Computer Science, Business or similar
Scrum Master certification
Ability to adapt to a changing environment
Self-motivation and ability to stay focused in the middle of distraction
Understand generic healthcare industry requirements.
Specific experience with practice management, clinical information systems, analytics, and interoperability is a plus.
Additional Information
Working conditions/Environment:
May be required to work beyond office hours as required by the needs of the department and this position as well as the needs of the organization.
This position is located in Durbanville, Cape Town. Working hours are flexible but a minimum of 8 hours work per day is required.
Some team members are located internationally and ability to effectively communicate and manage through technology platforms like Google Meet, Microsoft Teams, and Zoom is required.
Small amount of travel may be required.
Ability to attend and conduct presentations is required.
Manual dexterity required to use laptop, iPad, and peripherals.
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