Sales Associate- Princess Mkabayi Mall

The ideal candidate for this role will be responsible for converting customers visiting the showroom into a sale through tangible product demonstration, meeting the sales targets and facilitating order captures, documentation gathering, and administration. You will need to ascertain our customers' immediate needs and have clear direction on product pricing and offers as aligned to the catalogue to be able to sell features and benefits of each product and category. You will also provide customer query resolution as well as capture customer payments and refunds/credits.
What you will love doing in this role:

Enhancing the customers' interaction through a positive sales & service experience.
Managing the customer journey, account opening, and order processing.
Product knowledge and pricing management.
Providing an exceptional customer experience.
Adhering to quality standards.
General housekeeping.
WFS Feedback.
Stock management.
Administration & Reporting.

What you'll need to do this role:

Grade 12/Matric (Minimum Required).
1 year's minimum experience in retail.
Must be available to work shifts, weekends, and public holidays.
Working in the homewares retail industry would be advantageous.

What we will love about you:

Energetic with a positive attitude.
Persuasive skills.
Ability to work independently as well as within a team.
Excellent communication skills.
Good analytical ability and attention to detail.
Resilient and change-oriented.

Behaviors we love:

Wow my customer

Walk in my customers' shoes.
Deliver on my promises.
Deliver insight-led solutions my customers need.


Treat the business as my own

Take accountability.
Be curious, creative & explore opportunities.
Do it right & at the right time.


Play as a team

Be helpful.
Be inclusive.
Find the fun.




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