The primary purpose of this role is to provide essential support to the sales department ensuring efficient operations sales processes and accurate data management The Sales Assistant will play a critical role in maintaining accurate records assisting and supporting the sales team in achieving their goals.
Key Performance Outputs Execute Packing Instructions: Implement packing instructions with precision adhering to established guidelines to maintain quality and accuracy. Support Data Management & Reporting: Assist with managing master data generating grower reports and resolving datarelated queries efficiently. Order Processing: Collaborate with the Sales Planner and Coordinator to process opportunities and orders ensuring data integrity and timely updates. Order Fulfillment Verification: Regularly check order fulfillment status identifying and addressing any sales or operational issues promptly.
Sales Order Creation: Work with Account Managers and Sales Planner to create and process sales orders ensuring all requirements are met.Peak Period Support: Provide additional support during peak periods to maintain operational efficiency. Facilitate Timely Invoicing: Ensure sales orders are processed promptly for accurate and timely invoicing by the Finance Department. Manage Reallocations and New Orders: Handle order reallocations and generate new sales orders as requested. Return Authorizations: Assist in generating and processing return authorizations as per company policies. Pricing & Availability Templates: Prepare and maintain accurate pricing and availability templates to support sales and inventory management. Credit Insurance Forms: Support the completion of Credit Insurance forms and update information in Netsuite for compliance. CRM Maintenance: Ensure customer information is accurately maintained and uptodate in the CRM system. Sales Lead Management: Capture and organize sales leads from various sources to facilitate effective followup. Ad Hoc Sales Support: Provide flexible support to the sales team as needed to ensure smooth operations. Credit Card Reconciliation: Perform credit card reconciliations for the sales team ensuring accurate reporting of expenses. Feedback Reporting: Compile the "Feedback from the Field" report to inform sales strategies and improvements. Team Support: Assist the Sales Manager and team with various adhoc tasks to meet objectives and operational needs. RequirementsEducation/Experience BComm Degree/Diploma with a Marketing/Logistics/International Trade major or
similar degree.
Suitable tertiary qualification.
Minimum 12 years of work experience.
Functional/Technical Proficiency in using Netsuite or similar ERP systems.
Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
Excellent email etiquette.
Ability to multitask prioritize tasks and work independently in a fastpaced environment.
Excellent communication skills; verbal and written.
Excellent planning organisational skills.
Building and maintaining good relationships internally and externally.
Detail and results orientated.
Ability to act with tact and discretion.
Functional/Technical Proficiency in using Netsuite or similar ERP systems.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent e-mail etiquette Ability to multitask, prioritize tasks and work independently in a fast-paced environment Excellent communication skills; verbal and written.
Excellent planning, organisational skills.
Building and maintaining good relationships internally and externally.
Detail and results orientated.
Ability to act with tact and discretion.
