Risk And Quality Manager

Description
Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Risk & Quality (R&Q)
Management Level
Manager
Job Description & Summary
A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by clients employees throughout their organisation. Our Risk Management Generalist - Client Services team focuses on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage clients regulatory, litigation, and reputational risk.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
Job Description & Summary
A career in the PwC Southern Africa R&Q Team, will provide you with the opportunity to advance and foster integrity-based decision making and conduct by PwC professionals throughout our organisation and form an active part of the community of solvers.
You will focus on supporting the xLoS R&Q AD and Partner in promoting and monitoring compliance with applicable regulations and policies and procedures to help manage PwC's regulatory, litigation, and reputational risk. You will also support the improvement of these processes and help to simplify the process for teams. You will also have the opportunity to get involved with ad-hoc projects, including support on wider global projects.
The PwC South Africa xLoS R&Q Team is part of the firm's Risk & Quality group within Internal Firm Services.
Whilst prior R&Q experience is preferable, what is more important is that you have a willingness to learn a new technical area, a client service mentality, excellent coaching and communication skills and want to join a dynamic team that provides critical business support to the firm in a complex and changing regulatory environment. On the job training on the R&Q rules and processes will be provided.
What you'll create and do
As an R&Q Specialist, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution and assist the business to solve important problems:
Responsibilities include but are not limited to:
To support the Africa x-LoS Risk and Quality Partner and the Africa xLoS R&Q Associate Director in all Risk, & Quality matters, including ad hoc projects.
To ensure the firm has an adequate training and communication programme in place to enable partners and staff to be sufficiently aware of R&Q issues.
To assist with managing day to day xLoS R&Q activities including supporting the Acceptance and Continuance systems
Analysis and monitoring of Risk Management and Independence KPIs (eg unwrapped file, overdue A&C) and follow up of these exceptions, including improvement of the process and reporting
Initial review of Risk Consultations
Assistance with the preparation of Risk Management Alerts
Assistance with reporting on Audit Quality Indicators to Leadership and expanding this
Research technical issues (Risk Management, Policy Hub/NRMP, IFRS, JSE Listing Requirements, Companies Act, Industry specific legislation, PwC Audit, International Standards on Auditing, Independence Policies and SOPS), as required
Assistance with upkeep of QMSE documentation and ensuring controls and processes are in place
Assistance with regulatory inspection requirements, including regulatory submissions and assisting to manage the Assurance Work Declaration
Assistance with Firm reviews as required by Global
Assist in development of training related to risk management
Assist with the roll-out of Risk Management projects
What you'll bring to this role
An interest in upskilling for a digital world and technology trends, and an openness to learning new tools and adapting how you work
Previous experience in audit is an asset
High level of accuracy, attention to detail and experience in analysing data
Strong client service focus in dealing with partners and staff at all levels and areas of the firm
Demonstrated ability to work in a multitasked, fast-paced and changing environment
Strong communication skills, both written and verbal
Good time and project management skills
Good judgment and problem-solving skills
What you'll get in return
Opportunity to interact with partners and practice teams across the firm, and influence risk management processes in the firm
Wide exposure to the breadth of the firm's services and how we deliver these services
Development of technical knowledge of regulatory and risk management items
Change management (especially across Africa and cultures)
Automation and improvement of existing processes
Working with regulators
Identification of risk and implementing strategies to mitigate these (proactive rather than reactive)
Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
Job Posting End Date