Role Purpose:To monitor the plant's quality activities and to maintain the product, process, quality and systems to agreed standards through facilitation of improvements and audits.
QualificationNational Diploma Quality Management or EngineeringTrained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016 Responsibilities:Systems and Process ComplianceAssist in maintaining an integrated Quality system structure within BRMP (SharePoint) management structure.Perform audits of the systems 1st Party IATF 16949:2016, processes 1st Party VDA 6.3:2016 and products on site to a defined audit schedule.Continually monitor the adherence to optimum process settings and controls, targeting continual improvement.Risk ManagementFacilitate action teams and improvement program's to continually improve on identified risks.Ensure that safety, environmental and quality standards are maintained at all times through random auditing of various standards and requirements at set intervals to set formats.Information Management & Direction FocusEnsure data collection and analyses of data trends and focus areas for improvement drives.Circulate data and management reports to share information on focus areas and needs for improvement.Control all quality-related documentation in the plant.Management of Quality at SourceContinually Improve upon the effective use of quality tools available to assist with improvement drives on the shop floor, at source.Continually Monitor, Measure and Trend the Performances within the plant to highlight and reduce risks and concerns.Maintain Quality Registers, distribution matrices and relevant boundary samples.Conduct MSA studies.Conduct SPC studies on Process / product with Special Characteristics.Business ManagementContinually measure, monitor and provide improvement plans for improving business systems efficiency and cost reduction programs at the plant.Maintain strong relationships with both suppliers and customers.Co-ordinate the creation and implementation of a set of quality-related training modules for various levels of competency in quality tools and techniques for use as continual improvement tools at the plant.People ManagementEnsure an enabling climate/culture.Ensure a safe, secure and legal working environment.Manage individual, team and departmental performance to achieve organisational objectives.Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning.Determine the training needs of the Department.Conduct Performance Reviews and manage sub-standard performance.Coach and counsel people to ensure improved performance levelsEnsure discipline is maintained in department (absenteeism, lateness, overtime, misconduct, etc.
)Resolve grievances and disputesEmployees shall perform the duties as assigned to them diligently and to the satisfaction of Management.
The job description represents the outline of the duties to be performed and the responsibilities of the employee.
Nothing shall prevent management from assigning additional tasks to an employee or assigning the employee to a different job provided an explanation of the reasons are given.
Competencies:Functional KnowledgeBusiness ExpertiseLeadershipProblem SolvingInterpersonal SkillsMS OfficeProduct and Process KnowledgeCSR'SQuality Tools & SystemsFMEAPPAPAPQPControl PlanMSASPCSpecial CharacteristicsVDA-MLAPPA