Career Opportunity The BITS (Business Information Technology Services) team of our client has a position available for a Program Manager.
Job Description: The Program Manager works under the supervision of a senior manager in the business and works closely with a variety of stakeholders, including business, vendors, professional bodies and contractors.
They are the central point of contract and escalation for all professional services issues within the Program.
They typically operate across business domains, business units, geographies and technologies.The main daily responsibility of the Program Manager is the management of multiple related projects, which are directed toward a common objective.
They ensure that business expectations are aligned with the agreed scope and deliverables of the program of works, and actively promote the value-add of governance and delivery management using the PDC (Project Delivery Centre) methodology framework. KEY RESPONSIBILITIES: The role works across the Business Facing Units (Client Solutions, Broker Solutions, Partner Solutions, Specialist Solutions, Company Re & International and Shared and Enabling services) The scope includes: Managing a program of activities/products aligning with the organisations' strategic objectivesMonitor Program items progress and raise impediments impacting on deliveryEnable Program oversightGovernance definition & supportGovern stage gates as per delivery frameworkMonitor & ensure quality of project executionFacilitate benefit case definition & reviewEnable benefit trackingIdentify Program RisksEnhance & maintain the project risk management frameworkRisk appetite and tolerance frameworkDefine and track key risk indicatorsDefine Project Management and Project Co-ordination resource demand and supplyMonitor and balance capacity & allocationContract managementTeam leadership and managementFacilitate Project Management and Project Co-ordination community of practice Qualifications And Experience: 10 + Years of experience in a Project Delivery Environment4 - 8 Years' experience as a Senior Project Manager1 - 3 years' experience in the role of Program Manager Skills: Lean Portfolio Management knowledgeAgile DeliveryProject ManagementIT acumenBusiness acumenPortfolio AnalysisAtlassian suite of tools (Confluence, Jira, etc.
).Conceptual (big picture thinking) with a strong focus on executionAnalyticalAppropriate communication at all levels (verbal and written)Attention to detailSolution oriented Competencies CollaboratesDrives resultsFlexibility and adaptabilityCultivates InnovationClient FocusBusiness AcumenProgram ManagementReporting and AdministrationBalances Stakeholders Behavioural Skills: The individual possesses advanced communication, influencing and negotiating ability, displaying confident and credible writing and verbal ability.As corporate citizens they act as role-models to the teams, they display assertiveness and act as an example when it comes to client satisfaction.
They are motivational and inspirational leaders with superior decision-making skills and the individual is competent in project change management and demonstrates excellent team leadership, motivation ability and business acumen.The individual has an excellent understanding of the project life cycle and takes responsibility for all aspects of the full life cycle of the assigned projects. Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks
