PERSON SPECIFICATION FOR PRODUCT SPECIALIST Position is specific to technical sales (a technical background is required)Candidate will need to understand a basic Mechanical & Electrical layout drawing, P&ID's as well as interconnection drawings and wiring diagrams.Need to continuously expand product knowledgeHave a general understanding of electrical and mechanical systemsHave an interest in custody transfer applicable law and standardsSales experience would be advantageousNeed to be computer literate and efficient in Microsoft Word / Excel / OfficeMust have general understanding of the midstream and downstream petroleum industrySales background with track record is an advantage.Must be a self-starter (go getter).Must be willing to travel.Must have own reliable transportAny technical qualification is an advantage and should be highlightedDuties will include: Marketing of all flow division products will be the core of this role.Planning and making sales calls to valuable customers in the petroleum industry.Visiting petroleum and engineering head offices for presentations and demonstrations of the flow product line in support of the account manager and general managerSupporting customers and branches with enquiries, technical queries and sales issues.Compiling quotes, tenders and technical trackers.Tracking sales budgets and ensuring sales budgets are met within the branches and the division.Manage gantry stock and pursue optimum stock days.Drive projects and branches for the latest market information and feedback.Maintain a comprehensive and up to date customer list for the assigned areas per branch.Manage contracts and service agreements in conjunction with the division and the projects branch.Liaise with internal sales staff for job maintenance.Ensure that key customers are comprehensively serviced and visited with and/or without the branch managers and sales engineers (Including occasional entertainment).Keep management informed of market changes and trends, which may affect our business, especially with regard to our competitors.Manage customer relations with regards to customers return goods or credit and or repairs.
Making sure that the customer receives appropriate feedback and that a professional customer experience is always maintained.Ensure that the company is included in all tenders and that customer vendors lists are continuously updated to include the company.Assist in receiving, compiling, and submitting tenders.Liaising with technical department on a continuous basis for projects and site work.Develop and maintain internal policies and procedures for general sales and individual projects.Completing and submitting call plans, call reports, sales strategies and product presentations.Expanding the existing client base and continuously looking for new opportunities.Any and all of the tasks as required by the company from time to time.