Area of Business Support: Project Support Office (PSO)
The purpose of the position: Optimising People planning
Work as part of our Project Support Office to understand new demand for skills and resources originating from new business and providing perspective on resources and skills availability and challenges; and working with Business Unit (BU) leads and Go-To-Market team members to address sourcing challenges and improvement opportunities.
People Planners have both a near and long-term forecasting focus. Supply and demand at the resource pool level, which includes scheduling management, and a planning and forecasting role.
The People Planner will work with BU Leads, Talent Acquisition, and Go-To-Market team members to provide a fully coordinated sourcing plan, considering all avenues, internally in IQbusiness, considering subsidiary and group team members and external sources.
The People Planner will work closely with the Project Finance Support Team to ensure a smooth scheduling process in our IT system (Maconomy).
Key Responsibilities and/or output areas include, but are not limited to:
To have a strong understanding of the daily execution of resource pool supply/demand and scheduling processes, and/or of other processes that connect to Supply/Demand Management & Scheduling in Maconomy. This includes liaison with the Project Finance Teams, BU leads and GTM team members.
Responsible for analysing demand requirements, identifying resourcing risks, coordinating with the Business Unit People Schedulers and fulfillment channels.
Coordinating responses to client with GTM, including sourcing and QA on CV's.
Responsible for all client demand – helping to manage and match open roles, coordinating amongst various BU leaders looking after BU resource pools, prioritising roles, and escalating issues. This includes taking into account IQbusiness employee preferences when this is possible.
Develop, maintain and operate in the "matching principles", into preferences, waiting periods, follow-ups and qualification techniques.
Providing guidance and executing on the rotation of IQbusiness employees on long duration assignments by facilitating between stakeholders (GTM, BU's, Clients and IQbusiness employees).
Provide the analysis/summary of open/overdue demand to internal stakeholders, highlighting any areas of risk or concern.
Weekly Demand, Supply and People reporting, to name a few:
Bench Levels per category and per BU;
Quality of the bench (earmarks, shadowing, await project start);
Long bench and ageing per category.
Weekly communication to BU leads and Bench team with overdue leave, extra time leave and the coordination and executing of it, especially when people are not on billable assignments.
Talent Fulfillment
Responsible (along with BU Leads) for getting projects/opportunities staffed.
Make scheduling decisions considering and balancing our scheduling principles and always reflecting our Core Values.
Represent and/or support individual people in the scheduling process by understanding their needs, preferences, skills, etc. and matching them to roles accordingly.
Building trusted relationships with senior stakeholders and leaders in the business and related group companies.
Education
Matric
Degree in a related field from an accredited institution
Experience and Skills
Minimum 6 years of experience in execution and management of resource pool supply/demand and scheduling processes, and/or of other processes that connect to supply/demand management & scheduling (If this is in a professional services environment, it will be considered favourable).
Must have a good understanding of commercials and how it affects the business.
Communication skills – delivering the strategies of the business will require you to talk to and collaborate with stakeholders at all levels of seniority from around the business.
Leadership – you will be working with line managers to deliver the function's strategy. As such, you must be able to lead in the day-to-day operations of the business, and supply/demand processes.
Strategic thinker – must be able to translate IQbusiness strategy into efficient resource pool supply/demand and scheduling processes.
Industry knowledge – require extensive knowledge of the trends and changes in the Resource Pool Supply/Demand discipline.
In-depth knowledge of all best practices pertaining to the discipline.
Knowledge of systems used for the resource pool supply/demand processes.
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID and qualification verification.
IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.
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