People Operations Administrator (Maternity Reliever)

Lovisa is fast-fashion Retail.Lovisa is global, and its growth is infectiously energetic.See us at careers.lovisa.comThe People Operations Administrator will be responsible for:Maintain Master Data Sheet for new starters and exits for the countries under his/her responsibility.Responsible for Kronos uploads (contract changes, transfers, exits).Attend to the Region People mailbox and resolve queries.Ensure all increases/promotions for each country are applied on time in all relevant systems.Ensure that the T&A system (UKG/LOLA/Futura) is maintained and compliant with current statutory conditions and rates.Assist Payroll Manager in developing and improving payroll manuals for each market and ensure they are regularly maintained.Adhere to the set payroll KPI's.Ensure all emails and Zendesk queries are responded to within a timely manner (48 hours).Ensure payroll defects are maintained at below 1%.Assist with all relevant Department of Labour documentation upon termination of employees and maternity leaves.Attend to payroll queries from the Retail team.Carry out any other duties assigned by the People Operations Manager or HR Director.To be successful in this role you will have:A minimum of 3+ years payroll experience.Payroll and/or T&A experience.Retail payrolls and/or T&A experience desirable.Excellent customer service skills.Up-to-date knowledge of relevant legislation and statutory requirements.Excel – Intermediate to advanced level.Good mathematical skills.Windows and other Microsoft Office products.Extra language desirable (French, German, Spanish, Italian, Polish, Dutch).Skills, knowledge and personal qualities required:A sound commercial focus.Excellent oral and written communication.Demonstrate effective levels of innovation.Strong understanding of best practice systems, e.g. Payroll Systems and Kronos.A conviction for disciplined payroll execution and related financial management.A capacity and desire to support peers in the wider team.Observe the human resource policies of the Company as varied from time to time.All other duties as directed by the Company.We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.
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