Pentravel Travel Consultant - Pietermaritzburg

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Sales Consultant to join their team in Pietermaritzburg. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales ability, and the ability to work well under pressure, we want to hear from you.
Responsibilities

Build and maintain strong relationships with customers to ensure repeat business and referrals
Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
Provide expert advice on travel destinations, including visas and travel insurance
Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
Maintain accurate records and client details, using the company's operational systems
Manage customer complaints and queries in an efficient and professional manner
Keep up-to-date with industry trends

Requirements

Minimum of 1 year's experience in a sales and target-driven role
Excellent communication skills, both written and verbal
Strong sales and customer service skills
Ability to work well under pressure and to tight deadlines
Proficient in the use of reservation systems, such as Amadeus is advantageous
Passion for travel and knowledge of popular travel destinations
As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.

Benefits

Working in a vibrant culture-centric company.
Many learning and growth opportunities means this is a career, not just a job!
Work hard, play hard mentality. We love celebrating successes together!
Monthly salary, and a lucrative commission structure with unlimited earning potential.


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