Operations And Maintenance Specialist - Mast Services

Role purpose: · To oversee maintenance and upgrading of Network infrastructure in accordance with Towerco specifications, building and civil standards and OPEX budget.
· Provide technical operations and Maintenance support and supervise regional Ops & Main team.
Accountabilities · To oversee the national end-to-end passive maintenance of towerco base station infrastructure.
· To manage governance and quality assurance of upgrade/ build projects of existing and new infrastructure
· Manage CAPEX and OPEX to achieve Towerco O & M Targets
· Build and maintain a good working relationship with contractors/subcontractors to ensure high quality of relevant outputs needed.
· To develop reports dashboards regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
· Provide regional O &M specialist with technical and practical support on overall departmental projects
· Implement and development of O & M strategies to achieve SLA towerco targets
Core competencies, knowledge and experience: · 10 or more years relevant experience (Essential)
· 1 year Project Management / co-ordination experience (Essential)
· Construction regulations (Desirable)
· 1-2 years working with property/base stations (Desirable)
· Electrical and/or Mechanical Specifications (Desirable)
· Understanding of basic telecommunications principles
· Legislation, i.e.
Health and Safety Act
· Policies and procedures
· Time Management Skills (Essential)
· Interpersonal
· Problem-solving
· Time management
· Forecasting
· Budgeting
· Negotiation
· Must have technical / professional qualifications: · Relevant Electrical and/or Mechanical and/or Facilities and /or Construction Management - 3 year Degree / Diploma (BSc, B.Tech) (Essential)
· Project management (Desirable)
· Leadership Qualification (Desirable)
Key performance indicators: · Develop O& M improvement opportunities and introduce new solutions to improve SLA targets responsible for operation cost reduction
· Project management of PPM and CPM projects
· Effective management of region partners & contractors
· Team effectiveness
· Management of quality assurance to ensure audit and ISO compliance
Budget owned: Yes
Direct reports: Yes
Dotted reports: Yes