Mortuary Supervisor – Ladysmith

Company: Icebolethu GroupPosition: Mortuary SupervisorReference: AM/MOR/NKR/1423Contract Type: PermanentPublished: 14 December 2023Location: Ladysmith MortuaryVision Statement:Our vision is to be the center of excellence in the funeral Industry. To offer services equal to none in order to propel strong growth for our company.Introduction:Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second largest Funeral Assurance Group. Winner of the Standard Bank KZN – Top Brand award for 2022 provides a centre of excellence and a leading provider of dignified burial solutions.Icebolethu is calling for suitable candidates to apply for the permanent position of Mortuary Supervisor within Icebolethu Burials. The position will be based in Ladysmith Mortuary. The successful candidate will be required to perform tasks supporting Burial Services by overseeing the day-to-day operational activities of employees, ensuring teams' efficiency and building a positive environment.Qualifications, Experience & CompetenciesMinimum QualificationsGrade 12.Diploma/Degree in Management advantageous.Experience and Knowledge required2 Years' Experience in a Supervisor level.Skills and Competencies requiredComputer Literacy in MS Office Suite.Strong communication, negotiation, and interpersonal skills.Key Performance Areas:Manage all customer requirements as per Service Level Agreements.Attend and resolve all client/customer queries.Coach, guide, and mentor staff.Apply disciplinary measures where necessary.Plan and allocate work in a manner to create efficiencies.Maintain the attendance and leave rosters/registers.Monitor and promote a high level of staff performance.Plan human resources efficiently according to the set performance targets for the Operation/Center/Branch.Reduce and eliminate overheads and unnecessary spending.Ensure strict adherence to company policies, procedures, systems, and processes.Address and take corrective measures on all identified risks.Ensure staff compliance with PPE and Health and Safety Policies.Application Submission and Closing Date:Closing date for CV submissions is Thursday, December 28th, 2023.NB: Applicants who have not clarified the position or reference number on the SUBJECT LINE will not be considered.
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