Duties & Responsibilities:
Leadership
Lead, mentor, and manage a team of project and program managers fostering a collaborative and high-performance work environment.
Emphasis on lead by example in respect of values and staff coaching and development.
Engage IT resource managers to ensure projects are adequately resourced.
Track project/program budget by executing a high degree of financial discipline across the portfolio of projects.
Prioritize the use of project managers for the achievement of successful delivery of projects.
Provides leadership in the recommended resolution and/or escalation of issues that may impact project scope, schedule or budget.
Identify and manage delivery risk control process, pursue issue and risk resolution and communicate status and escalations to senior management, business stakeholders and operational management
Identify and understand issues, dependencies, and concerns; obtain and compare information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Develop and build a community practice that supports a culture of learning and knowledge sharing and improvement opportunities
Project Management
Lead and maintain the implementation of project management processes, methods, tools, guidelines and standards to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery.
Co-ordinate, oversee and/or undertake impartial project reviews and health checks to ensure the overall delivery progress of projects, addressing actions and requirements arising from these reviews.
Planning program and project management, including tracking deadlines, managing project conflicts, and working with resource managers to assign team members to various deliverables.
Regularly review and evaluate opportunities to improve the program/project management and change management best practices to achieve higher maturity
Change Management
Develop change management strategies to support project implementations, organizational transitions, and other initiatives.
Apply a structured methodology to lead change management activities, including impact assessments, change readiness assessments, and stakeholder analysis.
Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
Support communication efforts by designing and delivering communications related to change initiatives.
Provide coaching and support to project managers, change agents, business leaders and managers to execute change implementation plans.
Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.
Financial Management
Track and report on project portfolio performance, providing a comprehensive, and prioritized view of all projects
Monitor Project operational and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances.
Track project management documentation related to enhancements and ensured stakeholder approvals for enhancements.
Stakeholder Management
Collaborate with stakeholders to improve program and project delivery.
Monthly Management Reporting on Projects and Change management activities.
Leads regular interactions with the project sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome.
Engage with vendors and suppliers to track overall progress on project initiatives, discuss issues and risk.
Formal Education:
Matric (Grade 12)
Bachelor's degree, Higher Certificate / Diploma in IT or relevant
Project management certification e.g. PMP, CAPM, PRINCE 2, Safe Agile, SCRUM
Change Management Certification.
ITIL
Experience:
5 – 8 years' experience in IT and/or Project Management.
1 - 2 years' experience managing a group of Project Managers or Scrum Masters.
1 – 2 years managing change on projects.
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