Position Overview:The Group Maintenance & Construction Manager will oversee all maintenance and construction activities related to residential properties and land owned by the Bothongo Group. The position also involves managing maintenance inventory and maintaining up-to-date records of service level agreements (SLAs) and contractors.Key Responsibilities:Maintenance Management:Oversee all maintenance activities for residential properties and land owned by the Group.Collaborate with the hospitality maintenance manager on specific projects within the reserves.Ensure that all job cards and maintenance requests are addressed in a timely and efficient manner.Construction Management:Manage and facilitate all building and construction projects within the group, including those on the reserves.Develop project plans, timelines, and budgets, and ensure adherence to these plans.Coordinate with architects, engineers, and contractors to ensure projects meet quality standards and are completed on time.Inventory Management:Maintain and manage all maintenance inventory.Ensure that all necessary materials and equipment are available and in good working condition.Monitor inventory levels and reorder supplies as needed. Contractor and SLA Management:Establish and maintain relationships with contractors and vendors.Develop, negotiate, and manage service level agreements (SLAs) with contractors and service providers.Keep an updated list of all SLAs and contractors related to maintenance and construction.Reporting and Documentation:Prepare regular reports on maintenance and construction activities, including progress updates, budget status, and any issues encountered.Maintain accurate and up-to-date documentation of all projects, inventory, and SLAs.Liaison and Coordination:Act as the primary point of contact for all maintenance and construction-related activities within the Group.Coordinate with internal and external stakeholders to ensure smooth project execution.Liaise with the Hospitality Maintenance Manager on specific reserve projects to ensure proper alignment and execution of tasks.Key Performance Indicators (KPIs):Project Completion Rate:Percentage of projects completed on time and within budget.Maintenance Request Turnaround Time:Average time taken to address and resolve maintenance requests.Inventory Accuracy:Accuracy of inventory records and timely reordering of supplies.SLA Compliance:Percentage of contractors and service providers meeting SLA requirements.Cost Management:Adherence to budget constraints for maintenance and construction projects.Stakeholder Satisfaction:Feedback from internal and external stakeholders on the quality and timeliness of maintenance and construction services. Key Performance Areas (KPAs):Project Management:Effective planning, execution, and completion of construction projects.Maintenance Operations:Efficient management of maintenance activities and timely resolution of issues.Resource Management:Optimal management of maintenance inventory and contractor relationships.Compliance and Quality Assurance:Ensuring all projects and maintenance activities comply with relevant standards and regulations.Communication and Coordination:Clear and effective communication with all stakeholders and coordination of activities across the group.