We are a logistics firm based in Harlow and we are looking for an Administrative Assistant to support the ongoing growth of the businesses.This is a great opportunity for you to grow and develop alongside the business and to be recognised and rewarded for your performance. As a group, we pride ourselves on our results-driven, high integrity competent culture. As a team, we expect the best from each other and give the best to our clients.Your main responsibilities include but are not limited to:Administration and Office Support:Planning and coordinating administrative procedures and systemsDevising ways to streamline and improve processesCreating and planning delivery routesCoordinating with drivers and customers to ensure smooth delivery operationsCustomer Service:Screening telephone calls and directing them to the right personProviding end-to-end customer service from client onboarding to ongoing supportTeam Support:Providing team support, including liaising between the warehouse staff and office staff to ensure the smooth streamlining of jobsAssisting the finance team with various tasks, including invoicing, debtor follow-ups, and paymentsAssisting the sales team in phone/email follow-upsTo succeed in this role, you will have:Excellent written and spoken communication skills, including phone mannersAbility to maintain a high attention to detail while working in a high-pressure, growth-focused environmentExcellent MS Office knowledge, familiarity with IT and good numeracy skillsWillingness to work hard, aptitude to learn, tenacity, and a growth mindsetYou must be able to work on the UK clockKnowledge and experience with customs clearance is a bonusWe would prefer someone who has experience in the logistics industry.Additional pay:Performance bonusYearly bonusSchedule:8am-5pm UK timeExperience:Administrative: 4 years (required)Language:English (required)Job Types: Freelancer, Full-timePay: R12000.00 - R15000.00 per monthApplication Question:Do you have any experience in the customs clearance industry?Education:Certificate (Preferred)
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