Position: Lodge Manager
Location: World renowned 5* safari property, Mpumalanga
Responsibilities:
Manage the lodge to create a profound guest experience in line with the service vision and creative concept.
Drive the broader goals of the company by planning and implementing strategic management plans.
Management and training of lodge staff in line with the establishment's Standard of Excellence.
Ensure ultimate guest relations and maintain personal attention levels.
Maintain the highest standards of housekeeping and maintenance.
Effective financial management through the administration of orders and stock control.
Maintain effective communication and relations within the lodge.
Minimum Requirements:
Clear criminal record and excellent employment track record.
A minimum of 6 years of work experience, ideally 2 years as a trainee and 4 years in a recognized five-star hotel or world-class lodge as a manager.
Exceptional food and beverage knowledge.
Financial management ability.
High standards of service excellence and a passion for the industry.
Exceptional English and a second language preferable.
Good computer literacy.
Understanding of basic labour law and disciplinary procedures.
A developmental approach to staff.
Understanding of housekeeping and maintenance procedures.
Awareness of developments within the food and lodge industries and international trends in hospitality.
Personal Attributes:
Energetic with a passion for service excellence and a willingness to grow.
Excellent presentation with a professional approach and impeccable manners.
Understanding of the etiquette involved in hosting high-end guests from different cultures.
Possess purpose, innovation, intuition, and generosity of spirit.
A leader as well as a team-player.
Humble and mature approach to life; passionate about sustainability.
Loyal and willing to commit for at least two years; love for working in the bush.
Attention to detail; excellent management ability and communication skills.
Assertiveness, patience, and good organizational skills.
Compensation and Benefits:
CTC. NEG. DOE & Qualifications: Please advise your minimum salary expectation upon application.
Onsite accommodation and staff transportation.
Meals on cycle, uniform, complimentary water & electricity, room cleaning service, WiFi.
Discounted staff flight rates, medical aid contributions, provident fund contributions.
Annual bonus at the discretion of management, annual salary review, gratuities from guests or share in the general gratuity pool (TBC if included for this role).
Work cycle: 6 weeks on, 2 weeks off + annual leave of up to a maximum of 24 days.
Application Process:
South African Citizen or Expat with valid working visa may apply. Any finer details will be discussed directly with short-listed candidates.
TO APPLY: Through this platform, please send your CV (Word doc / editable PDF ONLY) – completely up to date as of AUGUST 2024. Ensure the following is included:
Photo: RECENT head & shoulders photo
Career history: COMPLETELY up-to-date & including periods worked at each employer;
References: Contactable references for all employers at positions held within the last 10 years.
IF YOUR APPLICATION IS SHORT-LISTED: Safari JOBS will be in touch with you ASAP to arrange a screening call/interview and to collect the following additional information potentially needed to accompany applications to the employer:
WRITTEN REFERENCES: If you have any readily available to share;
QUALIFICATIONS: Copies of most pertinent/relevant related certificates, diplomas, etc.;
OTHER: ID copy, copy of most recent payslip/proof of income, driver's license if available/required.
Safari JOBS thanks you in advance for applying for this vacancy. Should you not hear from us within 5 working days, please kindly consider your application unsuccessful for this particular position.
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