Lodge Manager 3458B

We are looking for an experienced Lodge Manager to join the team at a 5 Star Lodge. You will report directly to the General Manager. You must have excellent Admin skills and you own transport and a full drivers license.
Key Responsibilities: Guest Experience: Ensure that each guest receives personalised service, enhancing their experience through attention to detail, exceptional hospitality, and swift resolution of any issues or special requests. Staff Training: Lead and develop a motivated team, providing comprehensive training and fostering a culture of excellence. Stock Controls: Manage and oversee all stock levels, including food, beverages and housekeeping supplies, ensuring optimal inventory management. Reporting: Prepare and present detailed daily, weekly and monthly reports on lodge operations and stock movements, ensuring transparency and accountability. Financial Acumen: Demonstrate basic understanding of financial management, assisting in budget preparation and cost control.
Qualifications and Experience: Degree/Diploma in Hospitality Management, Business Management, Tourism or a related field. Minimum of 3 years' experience in a similar role, preferably within a 5-star establishment or luxury lodge environment. Strong organizational skills and a proactive approach to managing lodge operations. Exceptional leadership and communication abilities, with a passion for guest satisfaction and staff development. Keen attention to detail and the ability to multitask in a fast-paced environment.
Closing date for applications 13th September
Please forward a full up to date CV

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