Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Knowledge ManagementManagement LevelSenior AssociateJob Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You'll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Use feedback and reflection to develop self-awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.Role Summary:Learning Design SpecialistQualifications / Certifications required:Minimum of 7 years experienceExperience required:Learning DesignLearning DevelopmentLearning TechnologyProblem-Solving & Decision-MakingManagement ConsultingCollaborationCommunicationTeamworkData Analytics / Data Visualisation7 years experience in similar role within a HC Function/L&D FunctionExperience with LMS/LxP Implementations & content integrationsResponsibilities of role:Create engaging and effective training courses and learning materials.Utilise instructional design principles to develop learning content, learning objectives, user guides and assessment methods.Develop multimedia content, including videos, interactive simulations, quizzes, assessments and other eLearning resources within the brand guidelines of the firm.Use authoring tools like Articulate Storyline, Adobe Captivate, or similar software to create content.Produce and edit videos for training purposes to be added to modules for e-learning.Input and upload course content, learning materials, and assessments into the LMS.Organise and structure courses as well as administering approval lines within the LMS for easy navigation and access for learners and managers.Test courses within the LMS to ensure functionality, usability, and accuracy.Assist in overseeing and coordinating projects daily, working closely with the project lead and project stakeholders.Coordinate change control processes and change approval meetings, ensure project milestones are met, and that the agreed timelines and documentation is maintained.Coordinating technical and user testing, ensuring that all issues and fixes are recorded and that arrangements are made for test sign-offs.To succeed as our Learning & Development specialist, you'll have:Qualifications, Skills & Experience:A Qualification in training, adult education, and/or multimedia training and/or materials development is beneficial.A Qualification in HTML and audio and video editing software would be beneficial.Relevant experience in training, adult education, and/or multimedia training and/or materials development.Proven experience in eLearning instructional design is essential.Experience with Learning Management Systems as a developer or administrator is preferred.Experience with HTML and audio and video editing software is beneficial.Experience with IT Communications and Marketing is beneficial.Ability to write effective instructional text, audio scripts, and video scripts and experience with video creation software.Proficiency in authoring tools such as Articulate Storyline, Adobe Captivate and graphic design.Excellent communication skills, both verbal and written.Strong project coordination skills, with significant organisational and analytical skills.Skill sets required:Multimedia, Video Editing, Authoring tools, Instructional Design, User Experience Design, Learning Technology, Learning Technology Governance, Data AnalyticsRole related attributes:Strong IT skills, Proficient in Microsoft 365, Negotiation and Networking skillsIndustry experience required:Learning & Development, Multimedia
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