Junior Business Analyst

Job Position: Junior Business Analyst
Ref: 4826
Location: PE/Gqeberha
Salary: R16 000 to R20 000 per month commensurate with qualification and experience

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Qualifications / Requirements:
• Bachelor's Degree in Business, Information Technology, or related field
• 1 to 2 years of experience in business analysis or similar role
• Exposure to process mapping, requirements gathering, or project coordination
• Strong analytical and problem-solving abilities
• Proficient in Microsoft Office Suite
• Basic knowledge of data analysis tools (e.g. SQL, Excel. Power BI) highly advantageous
• Ability to work collaboratively in a team environment
• Excellent communication and presentation skills
• Attention to detail and the ability to manage time effectively

Key Performance Areas:
Business requirements gathering:
• Collaborate with stakeholders to identify business needs and objectives
• Conduct interviews, workshops, and surveys to collect detailed information
• Document business requirements clearly and concisely for approval
Process analysis and improvement:
• Analyse existing business processes and identify areas for improvement
• Assist in designing efficient workflows and business processes
• Support the development of process documentation, including flowcharts and diagrams
Stakeholder communication:
• Maintain effective communication with stakeholders across departments
• Translate technical information into business-friendly terms and vice versa
• Present findings and recommendations to teams and management
Documentation:
• Create and maintain documentation such as business requirement documents (BRD), functional specifications, and project reports
• Ensure that all documents are updated and stored in a central repository for easy access
Data analysis and reporting:
• Support in gathering and analysing data to inform decision-making
• Produce regular reports based on analysis, highlighting key insights
Testing and quality assurance:
• Assist with user acceptance testing (UAT) to ensure business requirements are met
• Track and document issues raised during testing and ensure they are resolved
Support to team:
• Provide support in larger projects and assist in managing timelines, deliverables, and risks
• Participate in project meetings and contribute to problem-solving