Are you a vibrant, multilingual go-getter with a passion for travel and a knack for customer service? Look no further! A dynamic travel company in the heart of stunning Cape Town, South Africa is seeking an enthusiastic Italian speaking Customer Service & Marketing Assistant to embark on an adventure of a lifetime. Don't miss out on this AMAZING job opportunity!
Your key job responsibilities as the Italian speaking Customer Service & Marketing Assistant in Cape Town, South Africa will include:
Provide exceptional customer service and support to Italian speaking clients, ensuring their travel experiences are nothing short of extraordinary.
Assist with marketing initiatives, including social media campaigns, content creation, and newsletter management, to captivate and engage the audience.
Handle inquiries and bookings via various channels, maintaining a friendly and professional demeanour that reflects the company's values.
Collaborate with cross-functional teams, such as Sales and Operations, to ensure seamless travel experiences for valued customers.
Contribute innovative ideas to enhance customer satisfaction, loyalty, and overall business growth.
Maintain accurate and up-to-date records of customer interactions, ensuring efficient communication and follow-up.
Requirements for this Italian speaking Customer Service & Marketing Assistant job in Cape Town, South Africa:
Fluent Italian speaker with excellent written and verbal communication skills.
Proficient in English to effectively liaise with the international team and customers.
Previous customer service experience, ideally in the travel industry.
Strong organisational skills and ability to multitask in a fast-paced environment.
Tech-savvy with knowledge of social media platforms and content creation tools.
Passionate about travel, with a keen eye for detail and a genuine desire to create unforgettable experiences for customers.
Perks of joining this team:
An incredible opportunity to work in breathtaking Cape Town, a city that seamlessly blends natural beauty and cultural richness.
A supportive and dynamic work environment, fostering personal growth and career development.
Exciting travel perks and discounts to fuel your wanderlust and explore the world.
Collaborative team outings, because building strong relationships is the key to success.
A competitive compensation package with additional benefits that make every day at work feel like a vacation.
Ready to embark on this thrilling adventure? Send us your application to ****** today! This Italian speaking Customer Service & Marketing Assistant job in Cape Town, South Africa is waiting for you!
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