Internal Sales Administrator

Assist customers with queries telephonically with orders and or orders placed via email.
DescriptionCapture customer orders on SAGE / Pastel Accounting.Print picking slips and ensure picking slips are given to a relevant person in stores.Generate credit notes & re-invoice.Run daily back order list and attend.Assist with supplier orders and follow on back orders from suppliers.Check emails at the end of each day to ensure no emails from customers were missed.Process supplier invoices accurately.Assist customers with quotations and product information.Customers are to receive quotations on the same day request for quotation was received.Ensure that paperwork for outsourced work is accurate.Escalation of unresolvable issues or problems.Assist with any reasonable task requested by management within this department and the company as a whole.Understand and adhere to Company Policies and Procedures and Management Systems requirements.Requirements: Grade 12.Sound financial knowledge to do accurate calculations and quotes.Experience within Industrial and Construction Industries.Knowledge of Electrical Tools and Equipment, Fasteners, Abrasives, PPE, etc.Outgoing personality and must relate well with different people.Level-headed and comfortable working in a very stressful environment.Excellent verbal and written communications skills.Excellent interpersonal skills.Sage Evolution or PASTEL experience beneficial.Location: Boksburg, South Africa
Company: SET Recruitment Consultants
Category: Construction, Customer Services, DIY

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