Instructional Designer - FirecrestICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.As an organization responsible for the development of clinical training for medical staff, the Instructional Designer role is critical to the delivery of accurate, relevant, and engaging training products to our clients. The Instructional Designer will work with Subject Matter Experts to understand the source content (clinical trial protocols and other study material) and script content that is technically accurate, clear, concise, and meets the client's needs. The Instructional Designer will apply the principles of learning and instruction and will work with Graphic Designers to design training products that are engaging, visually appealing, and instructionally sound.In addition, the Instructional Designer will be focused on continuous improvement, helping to identify potential product improvements and innovative approaches to the design and development of training products in Firecrest.What You Will Be Doing:Script high-quality training products, including e-learning programmes and online information tools, within the timelines agreed with the Operations Project Team Lead.Apply instructional theories, company templates and standards, and impeccable attention-to-detail to ensure that the training products are of the highest standard.Liaise with the Subject Matter Expert to ensure the technical accuracy of the training products.Prepare and complete the audio orders in a timely and efficient manner.Work with the Graphic Designer and SME to develop a training product that is instructionally sound, presents the information in an engaging manner, flows well, and holds the attention of the learner from start to finish.Complete on-screen reviews and identify updates that will maximize the quality of the final training product.Approve the final training product to indicate that it meets our internal writing and instructional design standards.Implement client edits and use these edits to identify potential product improvements.Implement new and innovative ideas to ongoing projects, and share these ideas with the wider Instructional Design Group.Contribute to process improvement and product enhancement, with a focus on streamlining our processes and meeting client needs.Recognize, exemplify, and adhere to ICON's values which center around our commitment to people, clients, and performance.Your Profile:We are seeking candidates with proven experience in Instructional Design. Experience in Clinical Research/Lifesciences setting is an advantage.What ICON can offer you:Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work-life balance opportunities for you and your family.Our benefits examples include:Various annual leave entitlementsA range of health insurance offerings to suit you and your family's needs.Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.Life assuranceFlexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position, please let us know or submit a request here.Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
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