Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.Job DescriptionPRIMARY RESPONSIBILITIESTo report on inspections on Mineral commodities, in accordance with instructions received from Site Supervisor.Train staff on site with regards to samplingAdminister risk assessments before inspection is doneMonitor field auditors and samplers in terms of the efficiency of activities carried out.Check timesheets for Blu staff based on supervision of staffCompile field reports, photographs and details summaries for all inspections and upload to SharePointResponsibilitiesMaintain quality, efficiency and confidentiality of serviceLiaise with site supervisor and arrange efficient allocation of staff that limits overtime and promotes safetyContinuously upgrade the quality of services offeredEstablish, direct and review the system of application, recording, certification, filing, sample storage and field auditingCommunicate with other sample preparation supervisors to achieve the required turnaround time for all submitted samplesAssign duties and assist when necessary in the coordination of shipments and other fieldwork.Assign duties in coordinating and compiling of spreadsheets of results, updating daily and reporting to client.Assist in the efficient administrative running of the office as instructed by site supervisorImplementation of cost control measures mainly with respect to proper allocation of staff and PPE usage on fieldLiaise with warehouse and port personnel and arrange inspectionsTo ensure compliance with all the requirements of the inspection order (mission order and risk assessment)Keep direct superior informed regarding progress and/or non-conformance. Implement needed corrective action.Assist in continuously upgrading the quality of services offered, in support of the "Customer Services" policy and minimize client complaints and claimsGeneral office dutiesProper implementation of SIR promptly and other SGS platforms needed for inspectionsAttend to inspection operation of Mineral cargoes following International Standards and Company Q.A policies and mandate given by the principalTo carry out and/or supervise all weighing operations if required by the mandateTo ensure compliance with all the requirements of the inspection orderPerform any other reasonable tasks as assigned by direct line managerTrain staff on site to achieve quality in inspectionSPECIFIC AUTHORITIESCoordinate and report on inspections timelyCommunicate with the client with accurate & honest findings from inspectionGuide and assist junior staff and samplers on siteKey Performance Indicators100% usage of SIRTimely reporting of inspectionsLittle to no customer complaintsExecution of inspections in line with MO & RAMMonitoring of staff time on siteQualificationsEducationMinimum Grade 12 (Matric), preferably with Maths and SciencePost-matric qualification in sampling and inspection servicesComputer Literacy in Word and Excel, Microsoft OutlookExperienceMinimum of 3 years of Trade related experience or similarLanguages: Proficiency in English (Read, Speak, Write)Typing SkillsIf the incumbent is new in the industry, background and qualifications shall be a criteriaCompetenciesGood interpersonal skillsAbility to problem solveCalculation capability – To ensure accurate scoring of clients results
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