Human Resources Officer

Human Resources Officer
Company:

Telus International


Details of the offer

Allgemeine Angaben Bewerbungsfrist 31-Jul-2024 Standort ZA - Cape Town - Woodstock Weitere Standorte ZA - Cape Town, Western Cape - Loop Land Südafrika Job Kategorien Support Positions Work Style On Site Jobbeschreibung Responsibilities Support the development and implementation of HR initiatives and systems Provide counselling on HR policies and procedures Be actively involved in recruitment by preparing job descriptions, Create and implement effective onboarding plans Assist in the performance management processes Supporting and guiding the management on disciplinary and grievance issues Maintain employee records (attendance, EEO data etc.)
according to policy and legal requirements Review employment and working conditions to ensure legal compliance Preparing and submitting EE reports Requirements and skills We are a 24/7 7 day a week business.
You must be able to work shifts in order to support the operations while they are live Proven experience as HR officer, administrator or other HR position BPO experience is a plus Contact centre Experience or experience in having up to 250 employees to support Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
Understanding of labour laws and disciplinary procedures Track record of preparing and running any CCMA cases Proficient in MS Office; knowledge of HRMS is a plus Outstanding organisational and time-management abilities Excellent communication and interpersonal skills Problem-solving and decision-making aptitude Strong ethics and reliability BSc/BA in business administration, social studies or relevant field; further training will be a plus HR Credentials (e.g.
PHR from the HR Certification Institute) Zusätzliche Stellenbeschreibung Job Overview If you are passionate about HR and highly efficient, give us a chance to meet you.
We expect you to have the knowledge of various HR functions.
We want to see a committed and approachable individual and be impressed with your character and skills.
The goal will be to provide excellent support and assistance to employees and managers across all functional areas of the business.
Responsibilities EEO Statement At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first.
TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.
We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors.
With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Ref Number Req_00133721


Job Function:

Requirements

Human Resources Officer
Company:

Telus International


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