Our client, a global leader in on-line education, has an exciting opportunity for a dynamic and suitably experienced HR Officer / Generalist, based on Umhlanga Ridge, Durban.The successful candidate will be responsible for fulfilling a Generalist HR Function with a strong focus on Talent Development.As a Mid-Level Human Resources Generalist, you will play a pivotal role in overseeing various HR functions, including Talent Acquisition, Employee Relations, Industrial Relations, Talent Development, and Onboarding.The position requires a proactive and people-centric individual with strong leadership skills, a hands-on approach, and a passion for fostering employee growth and development and the ability to handle multiple priorities in a fast-paced environment.Duties And ResponsibilitiesTalent Acquisition ManagementLead a team of two recruiters to manage the full-cycle recruitment process from sourcing and screening to interviewing and hiring.Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies, particularly for on-line teaching roles.Ensure a seamless and positive candidate experience throughout the recruitment and onboarding process.Employee Relations and Industrial RelationsServe as a trusted advisor and point of contact for employees regarding HR policies, procedures, and employment-related matters.Handle employee relations issues, grievances, and disciplinary actions in accordance with company policies and applicable laws.Manage Industrial Relations matters and liaise with relevant stakeholders.Talent DevelopmentDesign and implement talent development programs to enhance employee skills, capabilities, and career growth opportunities.Conduct training needs assessments and develop training plans to address skills gaps and promote continuous learning.Provide coaching and mentorship to employees to support their professional development and career progression.On-Boarding Of New TeachersOversee the onboarding process for new teachers, ensuring a smooth transition into their roles and alignment with organisational goals and values.HR Administration And CompliancePut systems in place and maintain accurate HR records and documentation, including employee files, contracts, and performance evaluations.Minimum RequirementsBachelor's Degree in Human Resources or related field.5 - 7 years HR experience with a focus on Talent Acquisition, Employee Relations, and Talent Development.Strong leadership and team management skills with the ability to motivate and inspire others.Excellent communication and interpersonal skills with a customer-centric approach.Knowledge of employment laws and regulations, particularly in relation to Industrial Relations.Experience in Call Centre, BPO environment, or Retail preferred.Must have experience with bulk recruitment and putting systems in place.SalaryMarket related.
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