The HR Manager at Birkenhead House is responsible for ensuring that all people-related policies, practices, procedures and systems are efficiently, consistently, accurately and timeously processed and recorded. We recruit and employ people who share our Purpose & Values which is "To give our guests a complete experience and a perfect stay". MAIN DUTIES AND RESPONSIBILITIESOrganisational reporting structures (organigram) and Job Profiles are updated and kept on record for reference as requiredRecruitment activity and administration is efficiently, accurately and timeously processedStandard operating procedures are documented, audited annually, updated as required and made available for all employees as requestedLearning & Development interventions & activities are accurately documented, recorded, collated and filed to support L&D planning, SETA engagements, learnerships, rebate claims and SAQA requirementsPoor performance, disciplinary, misconduct and grievance documentation is timeously and accurately collated and recordedPayroll administration is accurately, timeously and efficiently processed (salaries, wage, benefits, gratuities, commissions, statuary deductions, etc.)Wellness initiatives, team building and social events are encouraged and implementedEnsure all employees are living and breathing the company's Vision, Purpose & Values consistentlyTECHNICAL & FUNCTIONAL COMPETENCIESMinimum of 3 years' experience in a Human Resources Generalist positionDegree or Diploma in HR or Industrial Psychology are advantageous and will contribute significantly to a candidate's successKnowledge of hospitality labour law and disciplinary proceduresAbility to think creatively & innovatively within the HR area of accountabilitySolution-orientated, 'can do' attitudeTechnical & functional competence in all areas of the HR value chainVery good attention to detail and accuracyHR systems expertise, e.g. payroll system (Sage, ESS, HC reporting, etc)Technology 'savvy' (Microsoft Office, Teams365 Environment, etc)Analytical and numerateWell organised, methodical, systematicAbility to influenceConflict managementAssertive & boundaried in a warm, non-aggressive mannerLEADERSHIP BEHAVIOURS, RELATIONAL SKILLS & PERSONAL ATTRIBUTES:Business acumenCoaching & learning facilitation skillsAbility to inspire & ignite optimistic, positive energyAbility to think & act systemically & strategicallyCapacity to collaborate, integrate & facilitate teamworkSelf-monitoring, personal management & self-masteryLearning agility & adaptabilityPatience, endurance & tenacitySense of personal accountability & internal locus of controlMust live in Hermanus/ Overberg areaIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.