Designation:
Head of IT Operations | Waterfall, Johannesburg, Gauteng
Category:
Information Technology
Job Level:
Senior Management
Posted by:
PSG Financial Services
Posted on:
17 Sep 2024
Reference Number:
PSG23021
Closing date:
30-Sep-2024
Position Type:
Permanent
Location:
Waterfall Magwa Crescent
Overview:
VACANCY | HEAD OF IT OPERATIONS | WATERFALL, JOHANESSBURG, GAUTENG | PERMANENT
PSG's commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description
This a unique opportunity to join a JSE-listed financial organisation that continually delivers excellent results and growth that exceed all competitors in the market. Become part of a team working on key projects in PSG Wealth Management in partnership with business stakeholders to deliver great value and have an opportunity to make a real impact on the PSG success story. Lead the team that provides infrastructure and ITSM services to PSG Financial Services Pty Ltd. An individual who can lead technical teams that deliver stability, security, scalability, and simplicity in IT infrastructure and operations will excel in our environment.
Responsibilities:
Focus on Service and Stability
Build a centre of excellence for service management
Deliver a thematic view of the systemic problem to focus on key risks
Collaborate with BU's to provide great service to our clients, Advisers and Business
Instil Industry best practice ITSM and ITIL standards
Improve communication and turnaround time with internal and external stakeholders
Build services and skills for future cloud environments
Accountable for cyber security strategy and management
Capacity and risk management of environments
Infrastructure architecture
Disaster recovery management
Minimum Requirements:
Experience leading IT Operations teams using ITIL and Cobit
In-depth knowledge of running ITSM delivery
Financial industry background and understanding
Microsoft licensing understanding (OS/SQL)
Enterprise Architecture
Understanding of AWS and Azure services and environments
In-depth knowledge of information and cyber security management
Vendor management and negotiation
Firewall and network technology
VEEAM management
3 PAR storage environments
Skills and competencies:
Build relationships with key internal stakeholders
Continually learns and grows own skills and industry knowledge
Creative visualisation, critical thinking, inductive and deductive reasoning. An ability to think outside the box.
Collaborative coordination and time management. Be Proactive and take initiative.
Capacity to work under pressure while observing high quality standards.
Problem solving and analysis. Add value to business outcomes.
Must be able to work in a team environment. Share knowledge and help to grow others
Desire to understand the reasons for delivery to deliver the right solution
Strive to continually learn and improve
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 30 September 2024. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.
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