Safari JOBS is searching for a Head Guide for a world renowned 5* safari property situated in a prime area of Mpumalanga.
The main role of the Head Guide is to be responsible for providing an all-encompassing wildlife experience to every guest with a focus on catering to the specific needs of each individual guest.
Minimum Requirements:
Clear criminal record and excellent employment track record;
Minimum of 2 years work experience as a head guide in a similar lodge environment.
Minimum 2 FGASA qualification or similar qualification.
Advanced Field Guide certificate.
Registered as a field guide with DEAT.
SASSETA Certificates.
Valid South African Code 8 Driver's license.
Valid South African Public Driver's Permit (PDP).
Valid ARH.
Valid First Aid Certificate.
Ability to keep calm in stressful situations.
An inherent passion for observing, sharing, and learning about wildlife and conservation.
Reporting skills.
Basic Labour Law knowledge.
Developmental approach to staff.
Stamina and Flexible.
Confident but humble.
Co-operative, innovative, and keen to work with the balance of the team in the interest of the lodge and the guests.
Camera and editing skills advantage.
Professional and neat appearance.
South African nationality or valid working visa.
Additional Attributes:
Energetic with passion for service excellence and willingness to grow;
Excellent presentation with a professional approach and impeccable manners;
An understanding of the etiquette involved in hosting high-end guests of different cultures;
A leader as well as a team-player;
Humble, mature approach to life;
Passionate about sustainability;
Loyal and willing to commit for at least two years;
A love (or would love) working in the bush;
Strong leadership ability;
Excellent interpersonal and communication skills (verbal and written).
Responsibilities:
The Head Guide reports to the General Manager.
Drive the broader goals of the company, in terms of the guiding department, by planning and implementing Strategic Management Plans.
Management of relations with the relevant reserve management (SSNR/KNP or other).
Overseeing and controlling guiding-related budget lines.
Ensure the highest quality of game experience for the guests.
Hosts guests in line with the establishment's Standard of Excellence.
Ensure that people's safety is always a priority.
Communication with departmental teams to ensure that guest needs are met, and operations run effectively.
Oversee maintenance, tidiness and care of vehicles and other equipment.
Undertake administrative duties as allocated.
Undertake ongoing process of self-improvement and knowledge enhancement; and that of their team.
Achieve service excellence through teamwork.
Contributing photographs for the establishment's social media outlets.
Active participation in and effective communication and support of the establishment's conservation message and purpose.
Compensation and Benefits:
CTC. NEG. DOE & Qualifications: Please advise your minimum salary expectation upon application;
Onsite accommodation and staff transportation;
Meals on cycle, Uniform, Complimentary water & electricity;
Room cleaning service; WiFi;
Discounted staff flight rates; Medical aid contributions; Provident fund contributions;
Annual bonus at the discretion of management; Annual salary review;
Gratuities from guests or share in the general gratuity pool (TBC if included for this role);
Work cycle: 6 weeks on, 2 weeks off + annual leave of up to a maximum of 24 days.
Application Process:
South African Citizen or Expat with valid working visa may apply.
Any finer details will be discussed directly with short-listed candidates.
TO APPLY:
Through this platform please send your CV (Word doc / editable PDF ONLY) – completely up to date as at AUGUST 2024. Within your CV please ensure the following is included:
Photo: RECENT head & shoulders photo;
Career history: COMPLETELY up-to-date & including periods worked at each employer;
References: Contactable references for all employers at positions held within the last 10 years;
IF YOUR APPLICATION IS SHORT-LISTED:
Safari JOBS will be in touch with you ASAP arrange a screening call / interview with you, and to collect the following additional information potentially needed to accompany applications to the employer. (So please have this info ready on file to send us ASAP if requested)
WRITTEN REFERENCES: If you have any readily available to share;
QUALIFICATIONS: Copies of most pertinent/ relevant related certificates, diploma's etc;
OTHER: ID copy, copy of most recent payslip / proof of income, drivers licence if available / required;
Safari JOBS thanks you in advance for applying for this vacancy. Should you not hear from us within 5 working days please kindly consider your application unsuccessful for this particular position.
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