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We are seeking a dynamic and experienced Head of Employee Relations to develop and implement strategies, policies, and programs that enhance relationships between employees and line leaders. The successful candidate will address workplace issues and opportunities, ensuring compliance with labor laws. This role involves leading a team of employee relations experts and being accountable for departmental strategy and optimal performance through effective business planning, budgeting, goal setting, metrics, people management, standards, principles, and processes.
Experience & KnowledgeAt least 10 years of experience within a Labour/Employee Relations and/or HR environment, including CCMA, Labour Court, Disciplinary, and EE matters, with 5 years at a senior management level.Experience in strategically leading, planning, and managing employee relations and/or employee climate and culture initiatives across a large organization.Proven experience in conducting conciliations and arbitrations at the CCMA, conducting, initiating, and chairing disciplinary hearings, and leading and managing a team within a similar environment.Demonstrated ability to build rapport with senior management and the broader organization.Experience in active management of risk and reputation of the organization.Creative and non-traditional approaches to develop practical solutions in an agile environment.QualificationsA relevant tertiary qualification in Labour Law and/or Industrial/Employee Relations.Ideal: A relevant post-graduate qualification in Labour Law and/or Industrial/Employee Relations.SkillsCommunications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management SkillsPlanning, organising and coordination skillsAdministration SkillsAttention to DetailChange Management SkillsFacilitation SkillsPresentation SkillsConditions of EmploymentA valid driver's license and own vehicle is requiredWillingness to travel nationally on a regular basisContactable via own mobile phoneClear criminal and credit recordCapitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals. Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
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