General Manager Customer Success

Our client (leading digital parking management platform) is seeking a hands-on General Manager (Customer Success) to lead operations across customer support, client success, installation project management, and onboarding. Main job function Customer Support ManagementClient Success (Landlords and Operators)Onboarding, Installations, and TrainingProject ManagementSales & Business DevelopmentStrategic LeadershipProduct & Service DevelopmentData & Reporting QualificationsCompleted Matric. Degree / Diploma will be advantageous Experience/Criteria 7+ years in senior customer support, client success, or general management, preferably in property, tech, or Saas.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Experience in onboarding and training for complex software solutions. Ability to manage multiple projects and stakeholders simultaneously. A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.