Front Desk Representative

Store Location: Sandton City Mall Position Description: Front Desk Representative Starting date: Immediate Qualifications and ExperienceApplicants must be matureAble to work retail hoursMust have hotel hospitality experienceKnowledge and understanding of high customer service principles and practicesExcellent people skills, detail-oriented and dedicated in assisting peopleMust have managerial experienceMust be extremely detail-orientedRetail Sales knowledge is a plusWorking HoursSome late nights and early morningsWill be scheduled to work shifts during shopping mall hours, including weekendsRetail hours plus extra hours over festive season monthsKey CompetenciesExcellent computer literacy and Microsoft Office abilityStrong customer service skills and service industry knowledgeExcellent command of the English language - Written and VerbalFriendly, diplomatic and professionalMust be personally motivated, enthusiastic and ambitiousDetail orientedFirm and pleasant personalityExcellent time management and punctualityVery good administrative, organisational and follow-up skillsPresent a neat, clean and professional appearance
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