Framing Consultant

Overview Are you passionate about creativity, design, and the art of photography? Do you have a knack for arts and crafts, transforming moments into masterpieces? Our client in the retail and sales industry is seeking a skilled Framing Consultant to join their team.
Minimum Requirements Grade 12/MatricMicrosoft Office1 year experience in retail sales preferredComfortable operating machineryInterest in Design / Creativity.Job Requirements Making sure the Framing Consultation area, workspace and store are neat and tidyAssisting customers with framing guidance through consultation, pricing, quoting and invoicingHandling emails, queries and orders promptlyPreparing all required paperwork, in an organised and timely mannerEnsuring stock is replenished and reordered timeously, continually checking stock on hand before ordering.Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the processPhoning customers and sms on Bulk SMS system for collectionsUnderstanding and implementing all policies, procedures and quality standardsLearning the art and technical skill of custom framing, including sewing of clothing items to backing boards, which art gets glued and which do not (to preserve their authenticity & legitimacy).Operating and maintaining the necessary machinery, including the glass, mount and frame cuttersContinually advance your product knowledge and that of other employeesActively co-ordinate necessary staff members by working hands on, servicing customers and overseeing the coordination of deliverables and take charge of issues by discussing any problems directly with management timeouslyMake sure you are a role model for staff by providing excellent customer service, and support to the business and play a leadership role