Are you a dynamic and experienced retail professional looking for your next challenge? Our client is seeking a skilled Floor Manager to lead their store operations and provide exceptional service to their customers. In this role, you will manage a diverse team while ensuring the store runs smoothly across all departments.If you're a motivated leader with a passion for retail and customer satisfaction, we want to hear from you! Apply today and become part of their family, where your leadership can make a significant impact.Candidates who meet the minimum requirements are invited to apply:Minimum requirements:Matric certificateFluent in Afrikaans and EnglishValid driver's license and own vehicleMinimum of 3 years of relevant experience in retail management, preferably in FMCGProven all-rounder experience across various departmentsKnowledge of retail operationsComputer literateSkills required:Leadership skillsCustomer service orientatedCommunication skillsOrganisational skillsProblem-solving skillsSales acumenAdaptabillityAttention to detailTime managementInterpersonal skillsDuties and responsibilities:Supervise, train, and motivate staff across all departments to ensure a high level of service and productivityEnsure that all customers receive outstanding service and assistance, addressing any concerns or issues promptlyOversee daily store operations, including inventory management, stock replenishment, and visual merchandisingAnalyze sales data and performance metrics to identify opportunities for growth and implement strategies to achieve sales targetsCollaborate with department managers to ensure efficient operations, high standards of cleanliness, and optimal product availabilityCreate staff schedules to meet business needs while ensuring adequate coverage during peak hoursEnsure compliance with health, safety, and company policies and proceduresAddress operational challenges and customer complaints with effective solutions and escalate issues as necessaryManage stock levels and conduct regular audits to minimize shrinkage and ensure product qualityPrepare and present reports on sales performance, inventory levels, and team productivity to upper managementRemuneration:R 12 000 - R 14 000 Basic per monthIMPORTANT:Applications close 23 October 2024If you do not receive feedback within 14 days, your application is unsuccessfulOnly applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our client's minimum requirements will be contacted