Are you a dynamic and experienced retail professional looking for your next challenge? Our client is seeking a skilled Floor Manager to lead their store operations and provide exceptional service to their customers. In this role, you will manage a diverse team while ensuring the store runs smoothly across all departments. If you're a motivated leader with a passion for retail and customer satisfaction, we want to hear from you Apply today and become part of their family, where your leadership can make a significant impact. Candidates who meet the minimum requirements are invited to apply: Minimum requirements: Matric certificate Fluent in Afrikaans and English Valid driver's license and own vehicle Minimum of 3 years of relevant experience in retail management, preferably in FMCG Proven all-rounder experience across various departments Knowledge of retail operations Computer literate Skills required: Leadership skills Customer service orientated Communication skills Organisational skills Problem-solving skills Sales acumen Adaptabillity Attention to detail Time management Interpersonal skills Duties and responsibilities: Supervise, train, and motivate staff across all departments to ensure a high level of service and productivity Ensure that all customers receive outstanding service and assistance, addressing any concerns or issues promptly Oversee daily store operations, including inventory management, stock replenishment, and visual merchandising Analyze sales data and performance metrics to identify opportunities for growth and implement strategies to achieve sales targets Collaborate with department managers to ensure efficient operations, high standards of cleanliness, and optimal product availability Create staff schedules to meet business needs while ensuring adequate coverage during peak hours Ensure compliance with health, safety, and company policies and procedures Address operational challenges and customer complaints with effective solutions and escalate issues as necessary Manage stock levels and conduct regular audits to minimize shrinkage and ensure product quality Prepare and present reports on sales performance, inventory levels, and team productivity to upper management Remuneration: R 12 000 - R 14 000 Basic per month IMPORTANT: Applications close 23 October 2024 If you do not receive feedback within 14 days, your application is unsuccessful Only applications submitted via the Ditto Jobs platform will be considered Only candidates who meet all our client's minimum requirements will be contacted