As a consultant in our client's Sales Division, you are required to uphold a high standard of professionalism and technical expertise.
By accepting this position, you also agree to fulfil the following job duties as a minimum requirement:
Revitalize previous customers and attract new business.Ensure prompt follow-up on all client inquiries and orders.Represent our client with the utmost professionalism in all written and verbal interactions.Uphold the companys business policies and procedures regarding product pricing and administration.Ensure maximum customer satisfaction at all times.Discuss and promote all products offered by our client.Maintain a minimum level of business activity to achieve the objectives outlined in the compensation plan:Start a minimum of 8 new evaluations each month to convert them into loyal customers.
Among these evaluations, aim to onboard a minimum of 5 new customers monthly.Maintain regular communication with the assigned Sales Manager to align on Sales priorities.Address client telephone calls promptly and assist with their needs, including placing orders, providing pricing information, offering feedback on orders, sharing payment details, updating on machine customization progress, communicating delivery schedules, handling warranty matters, and managing returns procedures.Proactively reach out to clients via phone to generate business from:Existing clientsNew clients seeking registrationInactive clientsPotential clientsRegularly communicate with clients to ensure completed orders are collected or delivered and to address any cancellations.Submit a daily list of sales orders that need to be cancelled.Manage email leads and client requests to secure business opportunities.Respond to order requests, quote inquiries, and all customer queries, even if it involves directing them when unable to assist.The duties and responsibilities of team members in this department encompass the tasks mentioned above but are not confined to them.