ABOUT THE ROLEIn this role, you will drive growth across all revenue streams for HyperionDev's education product and lead our Admissions, Learnerships, Collections, and Student Success teams. You'll own our B2C admissions strategy, improving processes for engaging and closing applicants, and creating revenue-enhancing strategies such as new student payment channels like loan financing. As a Department Lead, you'll work with senior management to shape and manage the organizational culture.
On the B2B front, you'll play a crucial role in our strategy for engaging South African companies through Learnerships programs. You'll develop strong relationships with key stakeholders, understanding their needs and positioning HyperionDev as their top partner for talent development.
You'll manage and further build our Admissions, Learnerships, Collections, and Student Success teams, setting targets and fostering a positive, motivated culture. Planning your department's growth and hiring strategy will be key, leveraging your sales experience and analytical skills to improve lead-to-sale conversion ratios and optimize lead generation spend.
As we expand internationally, you'll tackle the challenges of scaling an edtech sales team from Cape Town to convert and enroll students from the UK, US, and Europe. You'll set and manage KPIs, forecast admissions and revenues, and collaborate on strategic planning. Working with Marketing, you'll refine lead generation and tracking processes.
To excel, you need a proven track record in commercial sales (education/tech is a plus), leadership experience, excellent communication skills, a strong understanding of technology, and a history of exceeding sales targets. You should thrive in a fast-growing startup and be driven by the impact of our courses on people's lives. Ambition and a desire to seize opportunities are essential.
RESPONSIBILITIESSet, monitor, and achieve quarterly revenue targets across product lines.Define the structure and teams for direct-to-consumer admissions, learnerships / apprenticeships, and B2B/enterprise sales.Implement best practices within your teams to engage applicants globally and advise on course selection and enrollment.Build and lead a team conducting market analyses for potential new markets, identifying opportunities and challenges.Collaborate with Marketing to develop robust go-to-market strategies for new markets, considering local nuances, competition, and regulations.Work with other departments to optimize enrollments and scale admissions revenue.Establish and monitor quarterly Objectives and Key Results (OKRs) for your teams, providing feedback on OKR-setting for other departments.Drive process improvements across the company, especially in Admissions and Student Progression.Analyze data from multiple sources to understand key aspects like applicant registration flow, quality, team productivity, and conversion rates.Manage and motivate your teams to achieve KPIs and exceed monthly revenue targets.Build and maintain strong relationships with finance partners.Oversee the administration and tracking of admissions data.Monitor and improve performance metrics for the Student Success team, including ticket resolution, public reviews, student onboarding, progression management, and student NPS.Stay informed about competitors in the edtech and higher education space.Identify new business opportunities in current and planned markets.REQUIREMENTSMinimum10+ years of professional, full-time sales or business development or strategy experienceAt least 5 years of experience directly managing and leading customer-facing sales team, with a team of at least 5 admissions/field/sales reps, at a senior management levelAt least 5 years of experience owning KPIs and metrics for a revenue focused team reporting to you (directly or indirectly)Knowledge of the Learnership (South Africa), Apprenticeship (UK), and general enterprise education sales market (UK and South Africa)A demonstrable track record of exceeding revenue targets and performance quotas individually and as a sales team leadPrior experience leading sales or sales development teams in a high-growth startup or a rapidly scaling companyPrior experience creating and driving alignment and operational efficiencies within marketing and customer success teamsExperience in administering and managing an accurate pipeline and sales forecasts through a CRMExcellent analytical ability in terms of working with sales data from a CRM and spreadsheets, collating and analyzing market data, forecasting revenues, and calculating metrics recording productivity and performanceFast learner with meticulous attention to detailNear perfect verbal and written communication skillsA problem-solving and positive attitude with an interest in the future of education and online learningPreferred3+ years of leading a learnership or apprenticeship sales team that scaled to at least $5mil/year in revenue3+ years of leading an online education product sales team that scaled to at least $5mil/year in revenuePrior sales experience in an education contextUnderstanding of basic tech stacks or programming languages such as Java and PythonPrior experience in digital marketing and lead generationA relevant degree in Commerce, Marketing or Business Administration
#J-18808-Ljbffr
