Customer Service Representative

Join GNM's E-Commerce team as a Customer Service Representative! The perfect candidate puts customers first and ensures top-notch service in every interaction. (This is a fully Remote position)Submit your application through the form linked below:https://bit.ly/cs-application-linkUse the application code to get prioritized:JAZZHRResponsibilities:Answer incoming calls, emails, live chats, and/or social media comments/DMs to address customer questions, requests, and issues.Advise customers on leveraging the product/service based on their unique needs.Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.Record customer interactions in an internal system for cross-functional awareness and relationship development.Requirements:At least 1 year of Customer Service experience (required)E-commerce experience is a plus!Excellent written and verbal communication skillsPersonally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speedPC and Internet Requirements:Must have a personally-owned PC or laptop with at least an Intel i5 processor (or its equivalent)A minimum internet speed of 15mbps for both upload and downloadWhy Join Us?We offer up to $4USD per hour, 100% Remote (work-from-home), full HMO health insurance, and dental coverage. Employees also receive company swag kits, paid time off, performance and referral bonuses, holiday pay and year-end bonuses, awards and recognitions, and promotional opportunities!Submit your application through the form linked below:https://bit.ly/cs-application-linkUse the application code to get prioritized:JAZZHRNote: We only accept applications received via the link provided.
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