Credit Manager

A dynamic and thriving organization, managing debtros for multiple clients with a strong emphasis on accuracy, efficiency and client satisfaction. We are looking for a seasoned professional to oversee our Credit Control and Verification Teams, ensuring smooth operations, effective communication and robust management of credit procedures:
Requirements:
Qualification in Finance or related field
5+ years proven experience in management, particularly within credit control
Strong knowledge of credit control procedures, including debtor insurance
Solid understanding of invoices, proof of delivery, and related documentation
Excellent communication skills, with the ability to liaise effectively with various stakeholders
Investigative nature and attention to detail in reviewing documentation and addressing queries
Knowledge of factoring is an added advantage
Ability to assess risks associated with clients/debtors and make informed decisions

Responsibilities:
Manage two teams (Credit Control and Verification) consisting of approximately 20 staff members
Oversee communication and collaboration within the teams, ensuring smooth workflow and operations
Monitor monthly collections and scrutinize overdue accounts
Provide guidance to teams on necessary actions for problematic accounts
Handle queries and provide exceptional service to debtors and clients
Communicate effectively with staff, management, clients, debtors, credit bureaus, and insurers
Review and investigate invoices, proof of delivery, and other related documentation
Approve annual and sick leave, and manage staff KPIs and assessments
Assess and approve credit applications
Review each client's debtor ledger with Credit Controllers, providing feedback and making decisions on required actions.
Monitor and guide the workflow in both the verification and credit control departments.
Assess risks associated with clients and debtors, and provide recommendations to management
Have knowledge of debtor insurance (e.g., Credit Guarantee, Coface) and factoring (preferred)