Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetic Consultant for their Hermanus store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.
Minimum Requirements: Essential: Grade 12 / MatricRetail experience as a sales consultantComputer literateWilling and able to work retail hours Advantageous: Cosmetic, fragrance and/or beauty experience
Job Description: Escalate serious and unresolved customer complaint to the managerProvide a high level of customer care and serviceDemonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activitiesManage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to managerEnsure merchandising and displays are set up attractivelyMaximise store income by achieving department, brand and vendor salesKeep up to date regarding products, brands and the retail industryBe responsible for all cosmetics, fragrances and beauty house promotionsManage Salon appointmentsAdhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential: Strong command of English (written and oral)Be a team playerProvide excellent customer serviceUnderstand stock reports and sales (target and commission calculations)Work according to a task schedule Advantageous: Promotions, personal selling, sales targets, customer liaison and product knowledgePrevious sales and promotional trainingManage expired, damaged stock, and ensure stock rotationBilingualStock management
Special conditions of employment: Willing and able to work retail hoursValid driver's license and own reliable transportSouth African CitizenClear credit and criminal records
Remuneration and benefits: Market-related salaryMedical aidProvident fundStaff accountONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
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