Consumer Care Learnership

Job Description Handle all customer queries which includes email and web related queries and complaints for specific products.
Follows up with clients regarding queries.
Monitors company administration procedures for the division, like enrolments of new members, in addition to any changes in service and products.
Updating of Systems and correspondence.
To provide consumers with their personal credit reports.
Logs, investigates and resolves consumer disputes related to consumers' personal credit reports.
Customer Service Logging Investigations Closure My Credit Check Qualifications Grade 12 / NQF level 4 Additional Information What you'll need to bring to the party: Execution Analysis and Judgment Innovation Effective Communication Constructive Teamwork Target Driven Customer Focus Attention to Detail Initiative and Responsibility Microsoft Office (Word, Excel and PowerPoint) Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here