Product / Feature Team Information (if applicable)Network Health & AutomationESSENTIAL SKILLS REQUIREMENTS:· Extensive know-how in data analysis & data visualization· Hands-on experience with data visualization tools preferably AWS QuickSight· Solid understanding of relational database concepts & SQL· Experience with ETL workflows & data transformation· Experience in UX design for reporting solutions· Familiarity with basic enterprise IT network technologies (Routing, Switching etc.
)· Familiarity with ITIL processes, including incident, change, and problem management.· Experience working in an enterprise environment· Any additional responsibilities assigned in the Agile Working Model (AWM) CharterADVANTAGEOUS SKILLS REQUIREMENTS:· Experience with Agile Working methods (e.g.
Scrum)· Experience with restful APIs· Programming skills, preferably in Python (e.g.
to transform and share data between databases)· Understanding of Cloud computing principles· Experience in IT Infrastructure or Application operations· Experience in working with Configuration Management Databases (CMDBs) for IT Assets· Experience with IT orchestration & automation solutions, e.g.
Rundeck, Ansible· Experience in designing and optimizing user interfaces and workflows for database systems· Experience with common data formats, e.g.
YAML, JSON· Understanding of AI technologies and their applications· Ability to communicate effectively with both technical and non-technical colleagues / users· Ability to handle high-pressure situations· Ability to identify and implement ways to reduce complexity· Ability to work independently and take initiative· Willingness to take over responsibility for topics which go beyond Reporting/BI· Self-motivated and able to work in a team· Commitment to delivering high-quality work on time· Effective stakeholder management and communication skills· Strong initiative to find ways to improve solutions, systems and processes· Capacity to interpret business needs and implement solutions· Project Management skills WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?· BSc Computer Science or equivalent qualification· >5 years experience in BI, Data Visualization & database systems· Relevant IT Qualifications and knowledgeWHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?· Develop and maintain reporting solutions for the global IT network operations teams at the Group· Creating valuable insights in existing network infrastructure data· Collect, analyse and interpret data from sources like CMDBs, Operational Databases, Network Management/Monitoring Systems and others· Present the data in a way that the network operations teams can take decisions based on it (e.g.
for capacity steering, lifecycle planning, analysis of reoccurring incidents etc.
)· Setting up new Reporting solutions & migrate existing solutions towards new platforms· Designing data flows between different existing and new solutions· Taking over responsibility for additional areas (beyond Reporting/BI) within the team· Engage regularly with stakeholders (mainly the global network operations teams): comprehend their requirements, and advise them on how to best utilize the available solutions· Manage problems, changes, and incidents· Continuously improve reporting processes and solutions and leverage new technologies to enhance data visibility and enable data driven IT network operations· Development, testing, deployment, maintenance and support software applicationsWHAT DO WE OFFER YOU?· Cutting edge global IT system landscape and processes· Flexible working of 1960 hours in a 12-month period· High Work-Life balance· Remote / On-site work location flexibility· Affordable Group vehicle promotions (buying or leasing options available, terms and conditions apply)· Highly motivating, energetic, and fast-paced working environment· Modern, state-of-the-art offices· Dynamic Global Team collaboration· Application of the Agile Working Model Methodology