Commercial (Truck), Technical Service Manager

An official franchised dealership for Iveco and Powerstar commercial vehicles who offers sales of parts and servicing/repairs of vehicles is in search of a Commercial Retail Service Manager to join this thriving team.This manager will be supported by a strong Technical Foreman, making this role perfect for a leader with extensive experience in retail spaces and large team management (15+ size teams).NON-NEGOTIABLESProven track record of successfully managing a large workshop with commercial vehiclesExperience with SAP or some type of retail operating systemVolumes of service jobs: Must be able to handle 12-15 jobs per dayExperienced with budgetsExperience with admin reports such as work in progress & warrantiesExperience with disciplinary processesRequiredMinimum Grade 12 or equivalent qualificationQualified Artisan/Diesel mechanic or Engineering qualification (bonus)8-10 years working experience in a technical retail environment5 years in a management position, which includes managing a large staff complementResponsibilities include:Manage and control the complete technical function in the Business Unit and ensure deadlines, quality, and budget standards are met.Ensure the effective management and maintenance of facilities, tools, and equipment.Manage and develop/train technical personnel.Compile and manage the department budget and targets within prescribed parameters and standards.Directly manage and control warranty/maintenance processes/systems and audits.Ensure compliance with the Occupational Health and Safety Act in the workshop.Manage service and maintenance of all customers' fleets.Manage and control all service level/quality requirements by the respective OEMs.PACKAGEGreat basic + car allowance + petrol + cell phone, medical aid contribution, and provident fund.
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