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Overview
As an Applications Engineer & Training Facilitator for CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing) software and Metrology equipment, your primary responsibility will be to provide technical expertise, application support, and training to customers and internal teams. You will play a crucial role in ensuring the successful implementation and utilization of CAD/CAM and Metrology equipment & software solutions. This position requires a strong background in engineering, CAD/CAM software, and exceptional problem-solving and communication skills.
Responsibilities:
Training Program Development:
Design and develop comprehensive training programs for CNC milling and lathe operations. Create instructional materials, presentations, and hands-on exercises to facilitate effective learning.
Classroom Instruction:
Conduct theoretical classroom training sessions covering CNC & CAD/CAM machining principles, programming, and safety procedures. Use multimedia tools and resources to enhance the learning experience. Assess and adjust instructional methods based on the needs of individual trainees.
Hands-On Training:
Coordinate and conduct practical, hands-on training sessions on CNC milling and lathe machines. Guide trainees in machine setup, tooling, programming, and troubleshooting. Provide real-world examples and scenarios to reinforce practical skills.
Skill Assessment:
Evaluate trainee performance through practical assessments and written examinations. Provide constructive feedback to help individuals improve their skills.
Curriculum Enhancement:
Stay current with industry advancements in CNC machining technology. Update training materials and curriculum to reflect the latest industry standards and best practices. Integrate new technologies and techniques into the training program.
Documentation:
Maintain accurate records of training sessions, attendance, and trainee progress. Prepare and update training manuals, reference guides, and documentation.
Collaboration:
Collaborate with other trainers, subject matter experts, and industry professionals to enhance training programs. Liaise with management to identify training needs and opportunities for improvement.
Qualifications:
Qualified tool maker / fitter and turner (advantageous).
Proven experience as a CNC machinist with expertise in both milling and lathe operations.
Proficiency in programming CNC machines using CAM software and G-code.
Experience in using EDGECAM / MASTERCAM / SOLIDWORKS.
Strong knowledge of CNC machining principles, tooling, and materials.
Excellent communication and presentation skills.
Ability to adapt training methods to accommodate diverse learning styles.
Patient and approachable demeanor with a passion for educating others.
Physical Requirements:
Ability to demonstrate and supervise hands-on training activities. Comfortable working in a machine shop environment.
Application Support:
Provide prompt and accurate technical support to customers and internal teams via various channels (e.g., phone, email, chat). Troubleshoot and resolve software-related issues, conducting in-depth investigations when necessary. Collaborate with software development teams to escalate and resolve complex technical issues.
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