Clinical Support Specialist (Kzn))

Details of the offer

JOB DESCRIPTION At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward.
As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world.
To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.
We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.What You Can ExpectThe Clinical Sales Specialist (CSS) is integral to the daily management of any successful sales region.The role is responsible for working alongside the Sales Representatives, Key Account Manager's and Regional Sales Manager to service hospitals and provide technical support to all the stake holders within our customer base.To ensure that the whole experience of using Zimmer Biomet products and services to the complete surgical team is free flowing and without difficulties or problems securing high levels of customer satisfaction at all times.Additionally the CSS will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with Zimmer Biomet products attending surgery as necessary to provide real-time support to cases.How You'll Create ImpactGiving Technical Advice in the OR on ZimmerBiomet Recon & TDS productsTo provide all the necessary training in the use of ZimmerBiomet productsSales lead generation within Platinum & Silver customersManage logistics around procedure planning and consignment stockProvides onsite support for product demonstrations and educational initiativesFollow all internal communication and documentation policies (QA)To adhere to divisional sales strategies under the guidance of the Regional Sales Manager.To devote adequate time to acquiring the necessary knowledge of ZimmerBiomet and competitive products required for him/her to be effective.Responsible to keep SF.com up to date for his accountsTo undertake other duties such as attendance at sales meetings, exhibitions, staff training etc.
when required by the Regional Sales ManagerTo provide on a monthly basis a report to the Regional Sales Manager, outlining performance, activities and competitive situationWhat Makes You Stand OutDemonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining Zimmer Biomet protocolsFull knowledge of divisional product portfolioProficient in training othersUnderstanding of technical medical language and anatomy to interact with surgeons and theatre staff.Proven organizational skills and effective time managementConfident and engaging presentation skillsTo be able to solve given problems in a quick and efficient manner.Your BackgroundBachelor's degree or equivalent experience requiredStrong networking capabilities and sound business acumen to identify, plan, and execute on servicesStrong knowledge in Orthopedics, with specific knowledge of competitor's products and strategiesSignificant level of clinical expertiseStrong presentations skills, customer centric, relationship and communication skillsEntrepreneurial , target orientation and organizational skillsAnalysis capability, problem solvingTeam spirit, willing to learnTravel Expectations80%EOE/M/F/Vet/Disability


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