Chatbot Developer

Key Responsibilities:Requirements GatheringCollaborate with stakeholders to define the bots objectives, functionalities, and userinteraction flow. Identify and document technical and business requirements.DesignArchitect the bots conversation flow, including the decision trees, intents, and entities.Design a user-friendly and engaging UX/UI for the bot interactions.DevelopmentDevelop the bot using the Facebook Messenger Platform, including programming of theconversation logic and integration of necessary APIs.Implement natural language processing (NLP) capabilities to interpret user queries andprovide contextually relevant responses.Code webhook services to receive and send messages to and from the MessengerPlatform.API IntegrationIntegrate with Facebooks Conversion API for tracking and attributing offline leads andconversions.Implement Metas WhatsApp Business API for extending chatbot functionalities toWhatsApp, ensuring a seamless cross-platform experience.Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.Testing and DeploymentPerform thorough testing, including unit tests, integration tests, and user acceptancetesting (UAT) to ensure the bot functions as intended across different scenarios.Deploy the bot to the production environment and monitor its performance.Monitoring and OptimizationUtilize analytics tools to track user interactions, engagement metrics, and botperformance.Continuously refine and optimize the bots responses, conversation flow, andfunctionalities based on user feedback and analytics insights.Compliance and SecurityEnsure the bot complies with Facebooks policies, data protection regulations (e.g.,GDPR), and privacy standards.Implement security measures to protect user data and prevent unauthorized access.Skills Required Technical Skills:Proficiency in programming languages such as JavaScript (Node.js), orPHP.Proficiency in database languages such as MYSQL or MS SQL. Experience with the Messenger Platform,:WhatsApp Business API, and Facebooks APIs.Familiarity with web development technologies (HTML, CSS, JavaScript) andframeworks/libraries (such as Laravel). Analytical Skills:Ability to analyze and interpret data to make data-driven decisions forbot optimization.Skills in using analytics and monitoring tools to track performancemetrics. Project Management and Communication:Strong project management skills to overseethe development lifecycle.Excellent communication skills for collaborating with teammembers, stakeholders, and potentially interacting with bot users for feedback. Creativity and Problem-Solving:Creative thinking for designing engaging userexperiences and conversation flows.Strong problem-solving skills for addressingtechnical challenges and optimizing bot performance.#J-18808-Ljbffr