Job Post End Date: 29 November 2024Job FamilyMarketing, Communication, and ResearchMarketing and Brand ManagementManage Self: Technical (MST)Job PurposeDesign and execute digital campaign journeys according to the campaign backlog. Coordinating with Marketing Managers across owned platforms. Executing on the Nedbank marketing tech stack (Adobe), including but not limited to managing audiences and segmentation according to the segment requirements. Working with Direct Marketing teams for content and collateral, post-campaign reviews and optimisation.Job ResponsibilitiesPlan and implement digital campaign activities.Ensure all campaigns are delivered on time and within budget.Drive strategic digital sales levers by observing, coaching, and testing for understanding.Drive activation and entrench digital sales to improve revenue generating accounts.Drive Life Cycle Management activities to increase revenue.Manage Direct Expenses by making use of Cost-effective multi-media solutions to improve cost of sales.Regular analysis and reporting.Reporting on campaign return on investment and making recommendations.Conduct related workshops and training interventions to improve client experience.Analyse relevant client feedback systems and identify common trends in client sales and retention challenges and recommend corrective action to achieve client satisfaction.Oversee tasks, resources, and internal and external stakeholders to ensure relevant, timeous implementation of initiatives as per the signed off marketing plan.Measure campaign effectiveness by applying the Return on Marketing Investment (ROMI) principles.Engage and collaborate with internal and external stakeholders to ensure effective and efficient implementation of marketing initiatives.Change management of the new marketing tool and the associated processes.Quality assurance of journey orchestration.Portfolio benefits tracking and ROMI measures.Manage and agree timing plans for each campaign.Manage vendors and agency for timely delivery of campaigns.Resolve any blockers or escalations in the squad.Post campaign analysis is completed and reviewed for best practices.People SpecificationEssential Qualifications - NQF LevelMatric / Grade 12 / National Senior CertificatePreferred QualificationDiploma in Marketing and Communications or CommerceEssential CertificationsDirect Marketing; CX MappingMinimum Experience Level3-5 yearsType of ExperienceManaging integrated marketing campaignsBrand management and PR; Leading othersCreating a marketing and communication planBuilding customer experiences across channels and platforms; Post campaign reviews and analysisTechnical / Professional KnowledgeCommunication StrategiesData analysisGovernance, Risk and ControlsIndustry trendsNedbank policies and proceduresPrinciples of financial managementRelevant software and systems knowledgeDatabase ManagementBusiness AcumenResearch methodologyBuilding Influential PartnershipsDriving Successful Customer EngagementsGlobal PerspectivePlanning and Organizing
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